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Privacy Policy

Privacy Notice as per Digital Personal Data Protection Act, 2023 (“Privacy Policy”)

Last Updated: January 23, 2025

Introduction

ValueAdd Softtech & Systems Pvt. Ltd. (“ValueAdd,” “we,” “us,” or “our”) is committed to safeguarding the privacy of individuals who interact with our website (“Site”) and services (“Services”). This Privacy Notice is issued in compliance with the Digital Personal Data Protection Act, 2023 (the “Act”), and other laws made thereunder. It outlines the principles governing the collection, use, sharing, and protection of personal and non-personal data and your rights as a data principal.

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By accessing or using our Site and Services, you signify your consent to this Privacy Notice and agree to the collection and processing of your personal and non-personal data as described herein. If you have any questions, you may contact us at sales@valueaddsofttech.com.

1. Scope and Applicability

This Privacy Notice applies to all personal and non-personal data collected, used, or processed by ValueAdd through its Site and Services. This Notice is binding on all users of our Site and Services, including individuals, companies, and organizations. We collect your data only for legally legitimate purposes and shall not be put to any illegitimate use.

2. Information We Collect

We may collect and process the following types of data:

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  • Personal Data:

Personal data refers to information that can directly or indirectly identify you, including but not limited to:

  1. Full name

  2. Email address

  3. Contact number

  4. Company or organization name

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  • Non-Personal Data:

Non-personal data includes information that does not directly identify an individual, such as:​

  1. Device and browser type

  2. Internet Protocol (IP) address

  3. Operating system details

  4. Browsing activity and usage patterns on our Site​

3. Purpose of Data Collection

We collect and process your data for the following legitimate purposes:

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  1. To provide and improve our Site and Services.

  2. To communicate important updates, respond to queries, and provide technical support.

  3. To send marketing communications, with your prior consent, regarding our products and Services.

  4. To monitor and analyses usage trends, enhancing the overall functionality of our Site and Services.

  5. To comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process personal data based on the following legal grounds as provided under the Act:

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  1. Consent: Data is processed with your explicit consent.

  2. Contractual Necessity: Processing is necessary to provide the requested Services.

  3. Legal Obligation: To comply with applicable legal or regulatory requirements.

  4. Legitimate Interests: To pursue the legitimate business interests of VAST, provided such processing does not infringe on your fundamental rights.

5. Sharing of Personal Data

We do not share personal data with third parties without your consent, except in the following situations:

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  1. Service Providers: We may share data with trusted third-party vendors who assist in providing operational, technical, or marketing support. Such parties are contractually obligated to maintain confidentiality and data security.

  2. Legal Compliance: Data may be disclosed to government authorities or other entities when required by law, court order, or applicable regulation.

  3. Business Transfers: In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of the transaction.

  4. With Your Consent: Personal data may be shared for specific purposes with your explicit approval.

6. Data Retention and Storage

  1. We retain personal data only for as long as it is necessary to fulfill the purposes for which it was collected or to comply with legal, contractual, or regulatory obligations. Non-personal data may be retained for analytical purposes without a specific time limit.

  2. Data stored in backups will be securely retained until it is deleted or anonymized.

7. Security Measures

We implement technical, organizational, and administrative safeguards to protect personal data from unauthorized access, disclosure, alteration, or destruction. While we strive to maintain robust security measures, we acknowledge that no system or transmission method is completely secure.​

8. Rights of the Data Principal

Under the Act, you, as the data principal, have the following rights:

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  1. Right to Access: Request a copy of the personal data we hold about you.

  2. Right to Correction: Rectify inaccurate or incomplete data.

  3. Right to Erasure: Request deletion of personal data, subject to applicable laws.

  4. Right to Object: Object to specific processing activities.

  5. Right to Data Portability: Obtain personal data in a structured, commonly used, and machine-readable format.

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To exercise these rights, you may contact us at sales@valueaddsofttech.com.

9. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance user experience, personalize content, and analyse Site usage. You may manage cookie preferences through your browser settings; however, disabling cookies may limit the functionality of our Site.

10. Collection of Children’s Personal Data

We do not knowingly collect personal data from children under the age of 18 without obtaining verifiable parental or guardian consent. If we become aware that a child’s personal data has been collected without such consent, we will take appropriate steps to delete the information.

11. Compliance and Jurisdiction

This Privacy Notice is governed by the Digital Personal Data Protection Act, 2023, and any rules made thereunder. It is subject to the laws of India, and any disputes arising out of this Notice will fall under the exclusive jurisdiction of Indian courts.

12. Amendments to this Privacy Notice

We may update this Privacy Notice periodically to reflect changes in our practices or legal obligations. Changes will be communicated by updating the Notice on this page. Users are encouraged to review this page periodically.

13. Contact Information

For queries, concerns, or to exercise your rights under this Privacy Notice, please contact us at:

Email: sales@valueaddsofttech.com

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